MOMENTUM
Education & Expo
Celebrating a Century. Moving Forward Together.
February 28 - March 1, 2027
Glen View Club | Donald E Stephens Convention Center, Hall G
For Attendees
ATTENDEE AGENDA
Sunday, February 28 | Glen View Club
3:00 p.m. | Arrivals & Check-In
3:30 p.m. | Keynote Presentation
Building a Thriving Culture of Innovation: Leo "Lego" Chan
5:00 p.m. | Reception
7:00 p.m. | Conclusion
Monday, March 1 | DES Convention Center
9:30 a.m. Arrivals & Check-In
10:15-11:15 a.m. | Pick Your Path: Concurrent Breakout Sessions
- AI in Private Clubs: Robb Smyth
- Buddy to Boss in a Member Service Culture: Belva Lahart
- Silence Isn't Satisfaction: Why Member Surveys Matter More Than You Think: Jim Butler, Ph.D. & Tom Olson
11:30 a.m. - 1:00 p.m. | Keynote Presentation
The Exponential Power of Recognition: Sarah McVanel
1:00 p.m. - 4:00 p.m. | Exposition, Hall G
For Exhibitors
EXHIBITOR AGENDA
7:30 a.m. - 12:30 p.m.
Booth Set Up, Hall G
1:00 p.m. - 4:00 p.m. - Exposition
LEARNING OUTCOMES:
- Discover the eight key building blocks for innovation
- Assess the current state of innovation within your club
- Learn what it takes to create and sustain an innovative culture
- Discover the power of LEGO® SERIOUS PLAY®
- Experience the value of diverse perspectives
- Use a kinaesthetic approach to unlock innovation
- Learn how LEGO® SERIOUS PLAY® can be applied in a business context
SUNDAY Keynote Presentation
Building a Thriving Culture of Innovation
by: Leo "Lego" Chan
Sunday, February 28
|
3:30 p.m. - 5:00 p.m. | Glen View Club
Imagine if your club thrived with new ideas and was insulated from disruption. Achieving this requires a culture of innovation, which needs strategy, discipline, and intentionality. Implement the right tactics to foster this culture. In this talk, participants will learn the eight essential building blocks to create and sustain a thriving culture of innovation.
LEARNING OUTCOMES:
- Implement practical rituals and habits that improve retention, agility, and well-being
- Identify where outdated recognition efforts are costing you talent and trust
- Explore global stories and cultural insights that prove recognition is borderless, timeless, and transformational
- Build confidence in giving and receiving authentic, timely recognition, at all levels
- Confront the myths and mindsets holding back meaningful appreciation
MONDAY Keynote Presentation
The Exponential Power of Recognition
by: Sarah McVanel
Monday, March 1 | 11:30 p.m. - 1:00 p.m. | DES Convention Center
What if recognition wasn't just a program or perk, but your culture's true differentiator? Join Sarah for a dynamic, evidence-based keynote that challenges outdated thinking and creates unrivalled cultural resilience.
Reminder: the Keynote & Chapter EXPO is complimentary for all Greater Illinois Chapter members AND your department managers. Make sure they all have a seat!
